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Non-Verbal Laboratory Communication 
Presenter: Dr. Mark Duncan Release Date: 5/13/14
Credits: 1 CEU, Free Self-Study Expiration Date: 5/13/23
  Reviewed: 2020        

The Science of Dentistry in laboratory work has way more to do with the Art of Communication – and the keys to predictable results lie in how you communicate with your lab. Fundamentally the deck is stacked against us in capturing perfect margin detail and that challenge is complicated by the costs and pressures of practice and we are taught to read impressions in dental school when we are barely ready to grasp the gravity of the lesson. It’s no small wonder that the labs report that impressions are inadequate in nearly 90% of the cases!

When we ask the lab "to make it work" or to send it back to us so that we can trim the dies or when the lab is forced to guess at where the margin is, they have no choice but to make a compromise and our patients pay for that compromise. However, the reality is there are very simple strategies for capturing exceptional detail and accurate impressions and we will discuss several keys to creating perfect communication for your lab in your impressions. From preparation strategies to material selection criterion we can control the impression event and attain a perfect impression on the first try for 1 to 16 teeth more than 95% of the time.

Upon completion of this CE webinar, the participant will be able to:
1. Read impressions for accuracy and details for exceptional laboratory communication
2. Understand the keys to excellent impressions for creating predictable prosthetics
3. Know the keys to selecting and using hydrophobic material in a wet environment
4. Create an environment for capturing perfect impressions   ( disclaimer , ADA CERP Statement )

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